Please understand that this is not my full time job, nor is it even my second job. It's something I do on the side because I enjoy it.  That poses some limitations that I have when compared to a commercial repair shop. First, I do not have standard business hours and I have no brick-and-mortar store for walk-ins.  All my work is done on an appointment basis out of my garage. Second, do not answer phone calls.  Please contact me at matt@emeraldcycling.com, or texting 248-525-2829. I generally respond to texts within minutes and emails within hours.  Finally, I do not have a deep stock of parts.  I keep a few regular things on hand for repairs I see often, but need to order anything else.  Additionally, you're welcome to bring your own parts for me to install.  Some things, like seats and handlebar tape, are subject to personal preference, I actually recommend buying on yor own, and bringing to me because of this.

All of that being said, I generally try to complete bike repair in 24 hours from drop off, and sometimes same day under the right conditions.  I do stock some common repair parts (tubes, cables, common size tires, etc) to facilitate this goal.  Most other repairs that I see need to order a part which might add a day or two.  It is an unusual situation where it takes more than 3 days to complete a service.    I generally can complete 6-10 bikes per week, depending on what commitments I have at the time.  I ask for your patience and understanding if I might need to schedule you in the following week or later, depending on how many customers are in the queue.

If these sound like reasonable expectations, please use my appointment request form above.  I will generally contact you within 2 hours of submission.